Iovate Health Sciences International Inc. (“Iovate”) considers digital accessibility a vital responsibility and necessary to ensure that all Iovate website visitors have positive user experiences. Ensuring that every Iovate website is perceivable, operable, and understandable by people with one or more physical or cognitive disabilities, whether temporary or permanent, is important to us. To help Iovate achieve and maintain our compliance over time, we have installed the AI-driven remediation service Max Access created by Online ADA, a national leader in digital accessibility consulting services. Our goal is to ensure that every user can perceive, operate, and understand all content presented on our websites. Max Access helps us achieve this goal by identifying accessibility problems, helping us to remediate these, and providing Iovate with regular reports so that issues that may require manual remediation can be identified. Max Access scans each Iovate website daily to report and remediate any issues that might arise.

Feedback & Formal Complaints
It is Iovate’s pledge to you that we will take every reasonable step to ensure that our websites are accessible to all users. Automated auditing and remediation are limited tools that may not identify every accessibility limitation. If, for any reason, you find that any part of an Iovate website is unusable for you, or could have its accessibility improved, please reach out to us and we will review your feedback promptly and consider it carefully.

Web Technology Requirements
The accessibility of each Iovate websites relies on the following technologies to work with the particular combination of web browsers and any assistive technologies or plug-ins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with accessibility standards, notably WCAG 2.0 AA, that help Iovate to ensure compliance with applicable laws, including but not limited to the Americans With Disabilities Act (ADA) and the Accessibility for Ontarians with Disabilities Act (AODA).